Introduction
We understand–in a 911 dispatch center, precision isn’t optional—it’s the standard. When every second counts and your attention is split between multiple systems, you need tools that support your focus, speed, and accuracy.
That’s why Genovation has upgraded its trusted keypad lineup with the new ControlPad CP24L and CP48L, now featuring controllable backlighting and next generation key switches—perfectly suited for modern PSAP environments.
Built on the rock-solid performance dispatchers already know and trust, these new models bring increased visibility, greater comfort, and flexible programmability into your daily workflow—without compromising on reliability.
More Than an Accessory—A Critical Tool
Unlike consumer-grade devices, Genovation’s keypads are engineered for 24/7 mission-critical use. These new backlit models are the result of direct feedback from dispatch professionals who asked for more visibility, more control, and more durability—especially during low-light or night shifts.
With fully programmable keys, plug-and-play setup, and adjustable lighting, the CP24L and CP48L let you stay focused and confident—no matter what your shift throws at you.
Meet the Upgraded Models
🔹 ControlPad CP24L 24-Key USB HID (Backlit)
Ideal for call-takers and dispatchers who need quick, efficient access to essential functions:
- 24 programmable mechanical keys with premium Cherry MX2A switches, rated for 100 million keystrokes.
- Individually backlit keys with adjustable brightness—set to your comfort level or turn off as needed.
- Dual macro layers—map keys to CAD functions, paging, radio toggles, or system commands.
- Relegendable keycaps for quick visual identification.
- Compact, professional-grade build designed to fit any workstation.
- Plug-and-play on Windows, macOS, and Linux—no drivers required.
🔹 ControlPad CP48L – 48-Key USB HID (Backlit)
Designed for dispatchers or supervisors managing high-volume input across multiple systems:
- 48 programmable mechanical keys with high-precision Cherry MX2A switches—responsive and built to last.
- Backlit keys with full brightness control—customize your lighting to suit day, night, or personal preference.
- Integrated LED status indicators—get immediate feedback on system state or toggled functions.
- Ergonomic pop-up legs provide a natural typing slant for comfort during long shifts.
- Relegendable keycaps for intuitive labeling and fast recognition.
- Works seamlessly across Windows, macOS, and Linux—no software installation necessary.
Why 911 Dispatchers Are Making the Switch — And Why Agencies Trust Genovation
✅ Clear Visibility in Any Light
Controllable, individually backlit keys ensure dispatchers can locate and activate critical functions quickly—regardless of lighting conditions. Relegendable keycaps provide added clarity for customized labeling of CAD, radio, or paging functions.
✅ Improved Response Times
With fully programmable keys and dual macro levels, dispatchers can assign hotkeys for high-frequency tasks—resulting in faster call handling and reduced on-screen navigation.
✅ Reduced Dispatcher Fatigue
Ergonomic design and premium build quality—including pop-up legs on the CP48L—support comfortable use during long shifts. Tactile Cherry MX2A switches reduce hand strain and improve accuracy over time.
✅ Reliability You Can Count On—24/7
These are not consumer-grade devices. Genovation uses best-in-class materials, precision engineering, and high-end mechanical switches rated for 100 million keystrokes—ensuring performance that lasts shift after shift, year after year.
✅ Seamless System Compatibility
Both the CP24L and CP48L are fully USB-HID compliant, meaning they integrate effortlessly with your existing CAD, radio, and call-handling platforms—with no drivers or proprietary software required. Deployment is as easy as plug-and-play.
✅ Trusted by Agencies Nationwide
Public safety agencies choose Genovation because we design for the realities of mission-critical work. We offer durability, reliability, and adaptability where it matters most. From reduced training time to faster on-air response, our keypads are proven to support dispatcher performance and operational readiness.
Ready to upgrade your console?
