Broken USB Cables on Genovation 5964-S Pin Pad Units

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    Anonymous

    Greetings all:
    Our School District (DeKalb) has seen a number of the Genovation 5964-S Pin Pads returned due to damage to the USB cables. Generally, the damage is to the pin connection with it being torn, broken off or jammed into the unit. Just wanted to see if other school districts have experienced these types of issues. We have over 230 unit in circulation at the present time.

    DeKalbDistressed.

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